Yes, we provide international shipping services and deliver our products worldwide. Whether you're located in the United States, Europe, Asia, or any other part of the world, we will ship your order to your desired destination. Enjoy the convenience of shopping with us from anywhere and we'll ensure your products reach you promptly and securely.

Once your payment is verified, we strive to process and ship your order within 24 hours, during business days. Our goal is to dispatch all orders within 1 business day from the time of purchase. Please expect to receive your shipping confirmation and tracking information within 2-3 business days from your order date.

Please note that during the holiday season, while we make every effort to fulfill orders promptly, high demand may occasionally lead to delays. We sincerely apologize in advance for any inconvenience this may cause and appreciate your understanding during these busy times.

The estimated transit time for our shipping services is typically between 2-7 business days for destinations worldwide. However, please be aware that actual shipping times may vary due to factors such as customs clearance processes, local holidays, and unforeseen events like severe weather conditions. Delivery times also depend on your specific location and the operational efficiency of your local postal service.

We wish to inform you that, due to ongoing global supply chain challenges affecting various sectors, shipping times to international destinations may be longer than usual. We encourage you to regularly check the provided tracking information for the latest updates on your order's progress and to facilitate successful delivery.

Experience worry-free shopping with our commitment to covering all customs, taxes, duties, and fees associated with your order. Rest assured that you won't have to pay any additional taxes upon receiving your goods. Enjoy a seamless and transparent shopping experience with us, where your peace of mind is our top priority.

If you encounter any issues related to the shipping of your order, please reach out to our support team by submitting a request. As the customer, it is your responsibility to track your order using the provided tracking information and to contact the relevant postal service for assistance with the safe and timely delivery of your purchase.

• Log in to your MINO account and navigate to the "Orders" section. From there, select the "Request return" option to initiate your return request.
• Choose the appropriate reason for your return from the dropdown menu to ensure your return is processed correctly.
• Once your request is approved, print the return label and attach it securely to your return package. It's preferable to use the same shipping materials in which your order was delivered. Ensure any previous labels are removed before attaching the new one.
• Please note that items sent back to us without a prior return request will not be accepted.
• Be aware that we cannot be responsible for any items lost during return shipping.

Refunds

Upon receiving and inspecting your return, we will notify you regarding the approval of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and reflect the refund.

For any questions or further assistance, please don't hesitate to reach out to us at support@minowatches.com